We have become aware that consumers overseas are being contacted by individuals claiming to be employees of Financial Recovery Solutions Ltd and asking for information to be submitted through web forms. Please be aware that FRS does not operate outside of the UK. If you have received such communication, you should report this to us via email at and to your relevant authorities.

Important Notice

We have become aware that an individual named Tomas Radke is contacting consumers purporting to be an employee of Financial Recovery Solutions Ltd and offering to assist with fraud cases. Please be aware that this is not an employee of FRS and we do not deal with fraud issues. If you receive such communication you should report this to us via email and to your relevant authorities.

Please note that due to COVID 19 we have reduced staff and telephone wait times may be longer than usual.

We have also changed our opening hours to Mon- Friday 9am-6pm

You can now make payment of your service charge online by clicking here

You can pursue the claim yourself without using a CMC and without cost. You will need to complain directly to the lender and if this is unsuccessful, you can complain through the FOS

About Us

Financial Recovery Solutions Ltd are one of the UK's leading specialists in financial mis-selling cases, representing consumers to recover money from lenders, brokers and insurers which is rightfully theirs. Our aim is to make the process of claiming as easy as possible and we pride ourselves on our expert knowledge and excellent customer service.

Since we began, we have helped thousands of people like you to recover tens of millions of pounds in compensation from the lenders, changing people’s lives.

Our Promise to You

We work hard to make our customers happy

Many of our clients have recommended us to their family and friends.

We respect your privacy

We won't share your information with any third party without your knowledge or consent.

We will be fair, honest and keep you informed

Our staff will always be friendly, helpful and knowledgeable.

FRS are a leading Claims Management Company and we have been specialising in claims for mis-sold Payment Protection Insurance (PPI) since 2008. In that time our clients have received tens of millions of pounds in compensation in successful claims.

With a strong focus on customer service and achieving excellent results, many of our clients have recommended us to their friends!


Highest amount received by
a client for a single claim


Highest amount
received by one client


Average amount received
by our clients in successful claims

All figures above show amount calculated after deduction of taxes and fees

Making A Claim

If you had or have a packaged (fee-paying) bank account and weren't aware of or eligible for the policies, speak to us today.

All claims are dealt with in-house by a team of dedicated claims handlers who are experienced in financial mis-selling. FRS has a proven track record in recovering money for clients that is rightfully theirs.

Using state-of-the-art software, we ensure that you are kept up to date with every aspect of your claim so that you have peace of mind that it is being dealt with as efficiently and swiftly as possible. We pride ourselves on exceptional customer service throughout the process - but don’t just take our word for it, check out what our customers have to say here.