Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
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We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mrs Barham received £672 from her PPI claim from Marks and Spencer Money

Five stars!

"Never expected to receive any money so it felt like I had won the lottery. Only had to fill in a few forms and FRS done the rest."

What will you spend your settlement money on? Holiday

Mr Chapman received £2,180 from his PPI claim from First Direct

Five stars!

"Never even thought that my bank would have charged me PPI."

What will you spend your settlement money on?

Mrs Hayes received £2,720 from her PPI claim from Santander

Five stars!

"First class service. FRS did all the work. I sat back and waited for the money to be returned to me. Well done ALL the team at FRS"

What will you spend your settlement money on? Home

Mr Lapthorne received £3,399 from his PPI claim from MBNA

Five stars!

"I was amazed at the amount of the settlement so thank you for dealing with my claim."

What will you spend your settlement money on? Home

Mr Lannigan received £3,556 from his PPI claim from HSBC Bank

Five stars!

"I had heard about the PPI but had never bothered to claim as I did not think I would be able to claim. I am so glad you contacted me and you took this claim forward. I am very pleased with the outcome and thank you for your input and help on this matter."

What will you spend your settlement money on? Home

Mr Wellburn received £4,983 from his PPI claim from Yorkshire Bank

Five stars!

"I would like to thank you very much for your service in getting my PPI back"

What will you spend your settlement money on? Home

Mr Gorvett received £3,104 from his PPI claim from HSBC

Five stars!

"A very easy company to do business with. Good customer service, no problems, fantastic."

What will you spend your settlement money on?

Ms Sibson received £183 from her PPI claim from Lloyds Bank

Five stars!

"Having looked online for financial recovery providers I came upon FRS, after reading reviews decided to send for a free check after debating for years whether to go for PPI, I sent off for my free check. After submitting PPI FRS found I was able to claim from my bank without paperwork. I am very pleased with how my claims were dealt with, friendly and helpful staff when I had to ring up. I would recommend them to anyone thkning of claiming PPI."

What will you spend your settlement money on? Home

Ms Cressey received £420 from her PPI claim from HBOS

Five stars!

"Excellent service, I could never have done it alone"

What will you spend your settlement money on? General expenses

Mrs Larter received £1,654 from her PPI claim from HBOS

Five stars!

"The service I received was first class. My initial claims were settled quickly and I was surprised to receive another cheque over a year later from a bank who first refused to acknowledge my PPI but FRS never gave up even when I'd forgotten about it! Thank you so much."

What will you spend your settlement money on? Home

Mr Howell received £3,757 from his PPI claim from Lloyds Bank

Five stars!

"I would like to thank all the team who was involved, we had no idea about the PPI, your service was excellent, thank you"

What will you spend your settlement money on?

Mr & Mrs Porter received £1,806 from their PPI claim from CitiFinancial

"I found you very good, very helpful on the phone when speaking to anyone I will give you 10 out of 10, thank you so much"

What will you spend your settlement money on?

Mr Trett received £4,201 from his PPI claim from HFC

Five stars!

"I can't thank FRS enough such an excellent result in reclaiming PPI on my behalf. Your advisors were friendly and helpful.I would recommend your company to others."

What will you spend your settlement money on? Home

Mrs Ockmore received £573 from her PPI claim from Santander

Five stars!

"We are hugely grateful for all of your hard work to sort out the PPI. We had not heard of them so when the adverts were shown on TV we thought we would check it out, we wouldn't have known where to start to sort them so we are grateful to you for doing the hard work for us."

What will you spend your settlement money on? Savings

Mr Worthy received £878 from his PPI claim from MBNA

Five stars!

"I would like to thank your team for being successful in my claim for PPI against MBNA card. I have made claims in the past and was told I had no PPI. This is unexpected monies which has come in very useful."

What will you spend your settlement money on? Home

Mrs Anthony received money from her PPI claims from Nationwide & Barclays Bank

Five stars!

"From the moment I contacted FRS in the hope of receiving some settlement in January I received exemplary service. I phoned many times and it was easy to get through and when I did and whoever I spoke to, it was friendly and informative. My details were found instantly and the process patiently explained. Thank you all so much, the money I received has made a positive difference to my life. Monies I wouldn't have received without you."

What will you spend your settlement money on? Making life easier

Mr Gray received £597 from his PPI claim from HBOS

Five stars!

"I didn't think I was entitled to any money back but FRS done all the work and got me some very welcome cash. Excellent service from start to payment received."

What will you spend your settlement money on? Home

Mr Tuckley received £3,072 from his PPI claim from Lloyds Bank

Five stars!

"I would like to thank you for the help you gave me on getting PPI paid to me. I think that you are very professional in the way you do the job"

What will you spend your settlement money on? Holiday

Mr Higgins received £520 from his PPI claim from Santander

Five stars!

"I would just like to say thanks to all your team that managed to get what was owed to me back, all those I spoke to on the phone were pleasant and professional at what they do."

What will you spend your settlement money on? Home

Mrs Tomkins received £4,674 from her PPI claim from Capital One

Five stars!

"Very helpful and friendly service, nothing was too much trouble."

What will you spend your settlement money on? Holiday