Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Ms Barron received £8,986 from her PPI claims

Five stars!

"FRS gave me a very professional experience claiming back my PPI. Their service is quick,efficient and carried out with due care. All their staff who contacted me were friendly, polite and very helpful. I would recommend their services highly."

What will you spend your settlement money on? Savings

Mr Myles received £625 from his PPI claim from Lloyds

Five stars!

"The service I received by yourselves was exceptional. Every phone call kept me up to date with how my claim was progressing. Every person I spoke to was polite and very helpful. My overall experience with FRS was first class and would have no hesitation in using you again."

What will you spend your settlement money on? Savings

Mr Moore received £4,995 from his PPI claims

Five stars!

"Very good, excellent"

What will you spend your settlement money on? Savings

Ms Campbell received £1,585 from her PPI claims

Five stars!

"Thank you for helping us to get our claim for PPI it is very much appreciated. It will help us to pay a few bills."

What will you spend your settlement money on? Other

Mr Kelsey received £355 from his PPI claim from Lloyds

Five stars!

"Thank you for an excellent service. Many firms contact you about PPI etc but you never think that you could have a claim. You have certainly proved that it is well worth enquiring into past loans etc. I had no idea that I could be, and was, entitled to compensation."

What will you spend your settlement money on? Holiday

Mr Miller received £538 from his PPI claims

Five stars!

"FRS have been efficient, honourable, swift and comprehensive. I could not have reclaimed lost money without their insight. Worth the 30% service charge."

What will you spend your settlement money on? Savings

Ms Webster received £1,003 from her PPI claim from Lloyds

Five stars!

"Fantastic, quick and easy service to access"

What will you spend your settlement money on? Home

Mr Bell received £901 from his PPI claim from Natwest

Five stars!

"From the first contact by FRS I couldn't fault the commitment to the customers...thanking all the staff for their good work."

What will you spend your settlement money on? Home

Mr Heddle received £2,178 from his PPI claim from Barclays

Five stars!

"Very friendly and helpful service bringing a swift result"

What will you spend your settlement money on? Savings

Mr Tedeschi received £148 from his PPI claim from MBNA

Five stars!

"I was sceptical about starting the process as had so many other firms call about PPI but FRS did everything they said they would. I didn't even provide account numbers and they recovered my PPI, Great service. Great communication. Thanks for all your hard work in reclaiming my PPI."

What will you spend your settlement money on? Savings

Mr Frood received £628 from his PPI claim from HBOS

Five stars!

"I found the staff ever so polite, helpful and explained everything fully - I would like to congratulate them on their telephone manner it was one of the politest I have dealt with (I have dealt with quite a few)."

What will you spend your settlement money on? Paying off bills

Mr Stevens received £373 from his PPI claim from HSBC

Five stars!

"Thank you for excellent service. It has been a pleasure to deal with your company. It was a pleasant surprise to receive the award, as I had no idea that anything was available."

What will you spend your settlement money on? Savings

Mr Chapman received £428 from his PPI claim from Yorkshire Bank

Five stars!

"Excellent service, hassle free, they did all the work, even filled all the forms in. Kept us updated with progress by letter and phone calls, gained a successful outcome."

What will you spend your settlement money on? Savings

Mr Valentine received £699 from his PPI claims

Five stars!

"I received over £1,000 in PPI compensation, a claim that had failed with another company! I was very happy with FRS every step of the way, they handled all the correspondence with the provider and I received a cheque in no time at all. Many thanks to the team at FRS, nothing was too much trouble and you kept me informed throughout."

What will you spend your settlement money on? Holiday

Mrs Graham received £1,248 from her PPI claim from HBOS

Five stars!

"I found the service to be quick and professional. Very easy to use even though I had no documents. I would recommend this company without hesitation."

What will you spend your settlement money on? Headstone

Ms Gabriel received £1,311 from her PPI claims

Five stars!

"Excellent service, didn't think it would be worth my while, wasn't expecting anything much. Was very happy with returns. Quick easy call centre, it has been a breeze. Thank you."

What will you spend your settlement money on? Other

Mr Booth received £7,091 from his PPI claim from LLoyds

Five stars!

"Concerning the settlement of my PPI claim, at all times your attentions to me were of a considerate nature. It was dealt with quickly and at completion I was very pleased with the result, because I had reservations at teh beginning as to whether it would be worthwhile or not. Thank you for a satisfactory outcome."

What will you spend your settlement money on? Home & savings

Mr Beattie received £427 from his PPI claim from Barclaycard

Five stars!

"A very good product, well done. I thank you as I would not have looked into my PPI without you."

What will you spend your settlement money on? Other

Mr Greene received £1,475 from his PPI claim from Lloyds

Five stars!

"We were dealt with very efficiently by exceedingly polite and friendly staff. Had lots of forms to fill in and phone calls but it was all worthwhile in the end. Thank you for your thorough investigations and ultimate results."

What will you spend your settlement money on? Car & home

Mrs Penny received £2,964 from her PPI claim from Santander

Five stars!

"Great experience throughout the process. Friendly telephone staff were most helpful and the whole process has gone very smoothly. Would recommend."

What will you spend your settlement money on? Trip to Australia for family wedding