Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Mr Edwards received £2,375 from his PPI claim from Natwest

Five stars!

"After years of 'not bothered', a very quick, easy form came through the post. Literally 10 mins to fill out and post, another 10 mins on the phone and that was it!! Other forms came through but all seemed a lot of hassle compared to FRS."

What will you spend your settlement money on? Holiday

Mrs Hainey received £1,198 from her PPI claim from HBOS

Five stars!

"My husband received an application to have a free PPI check and we made a joint application. We were kept informed by FRS via mail and phone as to the progress of the investigations. I have received two separate refunds so far, incredible as PPI was traced back to pre 1997 and I had no paperwork or idea that I had paid it. This is a genuine service supplied by a professional company. Certainly worth giving them the opportunity to do a free check for you!"

What will you spend your settlement money on? Home

Mr & Mrs Watson received £5,028 from their PPI claims from HBOS

Five stars!

"First class service A+"

What will you spend your settlement money on? Our daughter

Mr Jones received £148 from his PPI claim from Natwest

Five stars!

"Excellent and efficient service and very pleasant and helpful staff, very trustworthy."

What will you spend your settlement money on? Wedding

Mrs Large received £4,274 from her PPI claim from HBOS

Five stars!

"The service I received was polite, professional and prompt. I was kept updated throughout the claim from beginning to end."

What will you spend your settlement money on? Savings

Mrs Coupland received £1,231 from her PPI claim from Capital One

Five stars!

"Thank you"

What will you spend your settlement money on? Other

Mr Meakin received £1,576 from his PPI claim from Lloyds Bank

Five stars!

"Many thanks for looking into my PPI claim that I didn't think I had and a very good service from you, I know you are still looking into another one so fingers crossed.."

What will you spend your settlement money on? Home

Mr Grant received £3,123 from his PPI claim from HBOS

Five stars!

"Excellent service, always kept me up to date with my claim."

What will you spend your settlement money on? Home

Mr Knifton received £759 from his PPI claim from Santander

Five stars!

"The service I got from you was excellent from start to finish and I was very happy with the final outcome."

What will you spend your settlement money on?

Mr Windridge received £85 from his PPI claim from Capital One

Five stars!

"Totally and utterly hassle free transactions and I would highly recommend this company to carry out your PPI claim."

What will you spend your settlement money on? Other

Mr & Mrs Gibbons received £1,534 from their PPI claim from HBOS

Five stars!

"FRS were fast and efficient. Wish we had claimed sooner."

What will you spend your settlement money on? Home improvements

Mrs Keogh received £647 from her PPI claim from HBOS

Five stars!

"Thank you so much for your help. I honestly didn't think I was due anything, but it was a pleasant surprise. Nothing good ever happens to me, but this made me so happy to have a bit extra money."

What will you spend your settlement money on? Holiday and Home

Mrs Bailey received £824 from her PPI claim from Genworth Financial

Five stars!

"Thank you for a first class service"

What will you spend your settlement money on? Savings

Mr McMullon received £81 from his PPI claim from Capital One

Five stars!

"I was happy with the service I got and I got back money I never expected.."

What will you spend your settlement money on? Home

Mrs Comber received £218 from her PPI claim from Lloyds Bank

Five stars!

"Just wanted to say thank you for your very efficient service in your handling of this matter. We had been very sceptical of allowing a third party to investiagte this matter of mis-sold PPI for several years but would highly recommend your company for the very smooth handling."

What will you spend your settlement money on? Car

Mr Toynton received £2,507 from his PPI claim from Natwest

Five stars!

"Thank you - excellent professional service. Very 'user friendly', we were surprised at the amount we recovered."

What will you spend your settlement money on? Holiday and Home

Mr Westcott received £21 from his PPI claim from Capital One

Five stars!

"FRS dealt with this claim in a very efficient professional manner, would recommend"

What will you spend your settlement money on? Other

Miss Beveridge received £315 from her PPI claim from Financial Solutions

Five stars!

"Great service, I was always kept fully informed of what was happening with my claim and I found all of the representatives very helpful and informative. Nothing was too much trouble. Thanks FRS I would definitely recommend."

What will you spend your settlement money on? Paying off bills

Mr Helstrip received £221 from his PPI claim from Barclays Bank

Five stars!

"I found the service very helpful and very efficient. I received the PPI refund quicker than expected, so all in all I was very happy with FRS. Thanks"

What will you spend your settlement money on? Holiday

Mr Falconer received £1,292 from his PPI claim from RBS Loans

Five stars!

"An excellent hassle free service. Great work by all your staff"

What will you spend your settlement money on? Holiday