We will use the information you provide to help us provide advice, for running and monitoring your claim and for statistical analysis.
We will keep your personal information only for as long as necessary.
We may record telephone calls for training, security and monitoring purposes.
We use reputable businesses from time to time to supply us with a range of services such as delivery of documentation, legal and compliance advice and support and it may be necessary to share your information with those businesses. We will, of course, ensure that your information is secure and adequately protected and processed in line with the Data Protection Act 1998. We will not transfer your data to any other third parties unless you ask us to, have agreed to it or we are required to do so by law. We will never sell your information to any external third parties without your prior express consent
We will use your contact information to keep you updated about products and services including claims management, debt help and advice, legal services and financial advice which are offered within the Life Plus Group of companies,which could be done post, telephone email or SMS. If you do not wish to be contacted in this way please contact the Data Protection Officer using the contact information below.
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We are entitled to charge you £10 to respond to your request. You can request this information by writing to us at the address below.
Our website may contain links to other websites. These are external links and we have no control over the content. You take full responsibility for your use of any external websites.
Our site contains 'cookies'. Cookies are small files downloaded on your device. They can inform the website what pages you visit, and your preferences, which enable websites to provide you with a more personalised service. Cookies help us to understand more about how our website is used and to improve our site.
You can contact the Data Protection Officer by writing to us at:
Financial Recovery Solutions Limited, Plus House, 57 St Petersgate, Stockport, SK1 1DH
Alternatively, you can email us at:
Or, telephone our offices on:
0800 612 7922
If you wish you can also visit our offices at the above detailed address.