Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

Feedback


Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mr McKelvey received £477 from his PPI claim from Natwest Bank

Five stars!

"Very efficient service, happy with the payment on my 2 claims. Wish that I thought about pushing for it earlier now that I've seen how quickly you work."

What will you spend your settlement money on? Home

Mr Evans received £1,583 from his PPI claim from HBOS

Five stars!

"Out of the blue, I got a letter re PPI. Never really understood it, but noticed that my bank was on the sheet supplied and my mortgage was at the top so I thought, let's see what happens as I had nothing to lose, I filled it in and sent it off. Surprise surprise, I was entitled to retreiving some monies and FRS dealt with everything. Very prompt service and I would like to thank the people at FRS for all their work and effort and now I have one bill less. Thank you very much!! The phrase is 'if you don't ask you don't get'."

What will you spend your settlement money on? Savings and daughter

Miss Johnson received £1,883 from her PPI claim from Lloyds Bank

Five stars!

"I have had an excellent servvice from FRS. Kept informed at all times as to what was happening. I would highly recommend their services to anyone."

What will you spend your settlement money on?

Mr MacLellan received £686 from his PPI claim from Barclaycard

Five stars!

"Great service. Communication was first class. Thank you."

What will you spend your settlement money on? Savings

Miss Fuller received £2,364.76 from her PPI claim from HSBC

Five stars!

"Excellent service. Very thorough and professional. Would recommend to family and friends..."

What will you spend your settlement money on? Home and paying off credit card

Mr Ryder received £4,336 from his PPI claim from AA financial services

Five stars!

"Great service great help. Always helpful on the other end of the phone."

What will you spend your settlement money on? Savings

Mrs Albanese received £1,242 from her PPI claim from Lloyds Bank

Five stars!

"Great service great result"

What will you spend your settlement money on?

Ms Griffiths received £3,659.13 from her PPI claim from Barclays Bank

Five stars!

"As a pensioner, I can't save much so this settlement will be welcome money I did not expect. I was worried about my family having bills when I die, thank you for providing some savings."

What will you spend your settlement money on? Savings & funeral costs

Mrs Morris received £194 from her PPI claim from Genworth Financial

Five stars!

"I am delighted with the service provided by FRS. I did not know I had any PPI. The company did all the research and provided completed claims forms for me to sign, that's all I had to do. They kept me informed of progress and decisions promptly and in clear language that I could understand. Thanks to FRS I received in excess of £300 that I didn't know was owed to me. Thank you."

What will you spend your settlement money on? Expenses for holiday home

Mr & Mrs Evans received £5,203.69 from their PPI claim from Barclays Bank

Five stars!

"Excellent service thank you"

What will you spend your settlement money on? Home

Mr Ross received £470 from his PPI claim from Barclaycard

Five stars!

"Great service with no messy form to fill in, great work keep it up."

What will you spend your settlement money on? Holiday and Home

Mr Clyde received £2,183 from his PPI claim from Lloyds Bank

Five stars!

"I was very thankful for the PPI settlement as we were not aware we were entitled to any claim til I returned your first form. Your staff handled the phone calls and correspondence very efficiently. I have mentioned the name of your firm to a number of relatives and friends in case they may have a claim so thanks again for your services."

What will you spend your settlement money on? Home

Mrs & Mr Johnstone received £3,272 from their PPI claim from Santander

Five stars!

"We would like to thank you for contacting us through a letter for claiming PPI. We always talked about it but we couldn't be bothered with all the hassle of doing it, filling in loads of paperwork. If we hadn't got the letter through the post from you we probably would never have gone ahead with it. It was straight forward, hassle free with no stress and quicker than we thought, you did all the hard work for us. We didn't expect that amount back at all, so we're in pocket now, but we would never have been if it hadn't been for you sending us a letter with a simple one sheet form to fill in. We would never have done it through a phone call for PPI."

What will you spend your settlement money on? Holiday

Mr Wright received £1,087.18 from his PPI claim from Barclaycard

Five stars!

"Quick, straightforward, friendly service, efficient."

What will you spend your settlement money on? Savings

Miss Pinnington received £39 from her PPI claim from Santander

Five stars!

"FRS are very experienced and competent and my claim went through very quickly and no long waiting period. You answer questions on phone and they type it all up for you and send it to you to verify and you sign it and that's that. The staff are very helpful, courteous and answer any questions or queries you may have. I would highly recommend their services for efficiency and experience to bring a successful claim to it's conclusion. Thank you."

What will you spend your settlement money on? Savings

Mr Williams received £2,693 from his PPI claim from Natwest Bank

Five stars!

"Really easy and straightforward to do. Never knew I had PPI! Would recommend FRS - already have to close family members"

What will you spend your settlement money on? Savings & home

Mr & Mrs Wright received £2,699 from their PPI claim from HSBC

Five stars!

"Never taken PPI so never claimed, but time was running out and lots of money unclaimed so thought it's worth checking, FRS found we actually had PPI. Forms were simple and did all the work, they took a fair precentage of our compensation but without their help we would have had nothing so win win situation. Thank you FRS for our windfall as things like this don't usually happen to us."

What will you spend your settlement money on? A windfall shared amongst close family

Mr Edwards received £2,375 from his PPI claim from Natwest

Five stars!

"After years of 'not bothered', a very quick, easy form came through the post. Literally 10 mins to fill out and post, another 10 mins on the phone and that was it!! Other forms came through but all seemed a lot of hassle compared to FRS."

What will you spend your settlement money on? Holiday

Mrs Hainey received £1,198 from her PPI claim from HBOS

Five stars!

"My husband received an application to have a free PPI check and we made a joint application. We were kept informed by FRS via mail and phone as to the progress of the investigations. I have received two separate refunds so far, incredible as PPI was traced back to pre 1997 and I had no paperwork or idea that I had paid it. This is a genuine service supplied by a professional company. Certainly worth giving them the opportunity to do a free check for you!"

What will you spend your settlement money on? Home

Mr & Mrs Watson received £5,028 from their PPI claims from HBOS

Five stars!

"First class service A+"

What will you spend your settlement money on? Our daughter