Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Mr Heddle received £2,178 from his PPI claim from Barclays

Five stars!

"Very friendly and helpful service bringing a swift result"

What will you spend your settlement money on? Savings

Mr Tedeschi received £148 from his PPI claim from MBNA

Five stars!

"I was sceptical about starting the process as had so many other firms call about PPI but FRS did everything they said they would. I didn't even provide account numbers and they recovered my PPI, Great service. Great communication. Thanks for all your hard work in reclaiming my PPI."

What will you spend your settlement money on? Savings

Mr Frood received £628 from his PPI claim from HBOS

Five stars!

"I found the staff ever so polite, helpful and explained everything fully - I would like to congratulate them on their telephone manner it was one of the politest I have dealt with (I have dealt with quite a few)."

What will you spend your settlement money on? Paying off bills

Mr Stevens received £373 from his PPI claim from HSBC

Five stars!

"Thank you for excellent service. It has been a pleasure to deal with your company. It was a pleasant surprise to receive the award, as I had no idea that anything was available."

What will you spend your settlement money on? Savings

Mr Chapman received £428 from his PPI claim from Yorkshire Bank

Five stars!

"Excellent service, hassle free, they did all the work, even filled all the forms in. Kept us updated with progress by letter and phone calls, gained a successful outcome."

What will you spend your settlement money on? Savings

Mr Valentine received £699 from his PPI claims

Five stars!

"I received over £1,000 in PPI compensation, a claim that had failed with another company! I was very happy with FRS every step of the way, they handled all the correspondence with the provider and I received a cheque in no time at all. Many thanks to the team at FRS, nothing was too much trouble and you kept me informed throughout."

What will you spend your settlement money on? Holiday

Mrs Graham received £1,248 from her PPI claim from HBOS

Five stars!

"I found the service to be quick and professional. Very easy to use even though I had no documents. I would recommend this company without hesitation."

What will you spend your settlement money on? Headstone

Ms Gabriel received £1,311 from her PPI claims

Five stars!

"Excellent service, didn't think it would be worth my while, wasn't expecting anything much. Was very happy with returns. Quick easy call centre, it has been a breeze. Thank you."

What will you spend your settlement money on? Other

Mr Booth received £7,091 from his PPI claim from LLoyds

Five stars!

"Concerning the settlement of my PPI claim, at all times your attentions to me were of a considerate nature. It was dealt with quickly and at completion I was very pleased with the result, because I had reservations at teh beginning as to whether it would be worthwhile or not. Thank you for a satisfactory outcome."

What will you spend your settlement money on? Home & savings

Mr Beattie received £427 from his PPI claim from Barclaycard

Five stars!

"A very good product, well done. I thank you as I would not have looked into my PPI without you."

What will you spend your settlement money on? Other

Mr Greene received £1,475 from his PPI claim from Lloyds

Five stars!

"We were dealt with very efficiently by exceedingly polite and friendly staff. Had lots of forms to fill in and phone calls but it was all worthwhile in the end. Thank you for your thorough investigations and ultimate results."

What will you spend your settlement money on? Car & home

Mrs Penny received £2,964 from her PPI claim from Santander

Five stars!

"Great experience throughout the process. Friendly telephone staff were most helpful and the whole process has gone very smoothly. Would recommend."

What will you spend your settlement money on? Trip to Australia for family wedding

Mr Wood received £3,240 from his PPI claims

Five stars!

"I was impressed with the service from FRS. Informed at every stage by polite FRS staff. I would recommend them to anybody for PPI claims. Quick,efficient and no uneccessary phone calls. Excellent service."

What will you spend your settlement money on? Savings

Mrs Lawlor received £7,526 from her PPI claim from Barclays

Five stars!

"I was unsure as to whether I had any PPI and for a long time didn't bother to do anything about it. However I did do something about it and was pleasantly surprised to receive quite a substantial sum. I told my story to several people who've been holding back like I did. This result of mine has changed their minds. I recommend your company."

What will you spend your settlement money on? Home

Mr Moore received £4,995 from his PPI claims

Five stars!

"Very professional - top notch!"

What will you spend your settlement money on? Savings

Mrs Hilton received £718 from her PPI claim from HBOS

Five stars!

"Very pleased, didn't expect to get £700"

What will you spend your settlement money on? Holiday

Mrs Hopper received £7,739.74 from her PPI claims

Five stars!

"From the first contact with FRS until the settlement of the particular claim, I was kept up to date of all the progress. Every member of staff I contacted were extremely professional and helpful. I would certainly recommend FRS to others, as they have succeeded where others have failed. First class service."

What will you spend your settlement money on? Savings

Mr Childs received £846 from his PPI claim from HBOS

Five stars!

"Thank you I got money back I didn't know I was owed."

What will you spend your settlement money on? Other

Mr Pike received £1,100 from his PPI claim from HBOS

Five stars!

"All the people we spoke to about our claim were so helpful and professional. Considering we never had a clue we might be entitled to anything, you handled it exceptionally well and for us it was no worries or hassle. Thank you for your wonderful service and we will recommend you."

What will you spend your settlement money on? Other

Ms Johnson received £683 from her PPI claim from Capital One

Five stars!

"A very quick and excellent service, no lengthy forms to fill in. I had a lovely young man who went through the application with me. Was very pleased with the service I received thank you very much."

What will you spend your settlement money on? Savings