Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
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Miss Lee received £333.80 from her PPI Claim from HSBC Bank

Five stars!

"You were very helpful throughout the claim process being polite and informative at all times. I would not hesitate to recommend your service. And such a delight to receive my payment just before Christmas!"

What will you spend your settlement money on? Savings

Mr. Lowe received £1,205 from his PPI claims

Five stars!

"Thank you for all your help, if you hadn't contacted me I wouldn't have thought I was due anything. Christmas will be a bit easier this year. Thanks again FRS."

What will you spend your settlement money on? Home

Miss Cohen received £1,201.76 from her PPI claim from Egg Banking

Five stars!

"I was very pleased with the service you provided - efficient and polite. Thank you."

What will you spend your settlement money on? Savings

Mr & Mrs Bradley received £171.92 from their PPI claim from Northern Rock

Five stars!

"Let FRS take the stress. Without them I'd probably still be haggling to get my money back"

What will you spend your settlement money on? Other

Mr Huggins received £753.71 from his PPI claim from Yorkshire Bank

Five stars!

" You were very helpful. I'm so glad I called your staff, it's more than I did have....Thanks again for your work"

What will you spend your settlement money on? Holiday, Savings & Other

Mr Broderick received £4,194.09 from his PPI claims

Five stars!

" Excellent Service. Always kept informed, phone calls always polite and helpful. Would definitely recommend to others."

What will you spend your settlement money on? Repayment of debts

Mr. Smith received £810.20 from his PPI claim from Lombard Direct Loans

Five stars!

"Good communication throughout. Very helpful and professional. Quick and prompt from enquiring to receiving a 'cheque'. Thank you very much and will definitely recommend to others."

What will you spend your settlement money on? Holiday & Savings

Mrs. Bunn received £624.13 from her PPI claim from First Direct

Five stars!

"Very happy with service"

What will you spend your settlement money on? Home & Savings

Mr. Watson received £234.72 from his PPI claim from Lloyds

Five stars!

"Quick efficient service"

What will you spend your settlement money on? Home & Other

Mrs. Makepeace received £3,427.79 from her PPI claim from Lloyds

"I was absolutely delighted with the amount I received from my PPI. This is from a person that actually believed there was nothing to claim. I found FRS absolutely professional keeping me informed throughout the whole process. Thank you."

Mrs Hill received £1,309.17 from her PPI claim from Lloyds Bank

Five stars!

"We were very pleased with the service. A great outcome!"

What will you spend your settlement money on? Savings

Mr. Willis received £7,105.75 from his PPI claim from LLoyds

"Yet another successful outcome for a PPI claim carried out on my behalf by FRS. The process was well conducted, clear and precise. My dealings with staff was always of the highest standards and I was kept informed at all stages of the claim. FRS is a company that I would recommend with confidence"

Mrs. Seamarks received £883.98 from her PPI claim from Barclaycard

"FRS service is second to none. Fast, accurate and with only a few signatures needed from me. I would highly recommend this company."

Mrs. Birch received £1,138.88 from her PPI claim from Lloyds

"I have to say the service you provided felt like a personal one. Had a line of relation to the same people who knew about my claim. It felt very easy and hassle free. I am so pleased to have had a settlement. I feel grateful of your hard work in getting it for me. I would recommend you to friends for sure! Thanks again."

Mr. Bassin received £2,638.16 from his PPI claims

"Your service was excellent, very little fuss. I would be recommending few more clients your way. Once again thank you for your excellent service."

Mr.& Mrs White received £1,360.18 from their PPI claim from Halifax

"We were very happy with the service that FRS gave us whilst pursuing our PPI claim against Halifax. They were efficient and professional and kept us up to date with their progress. The whole process was really straight forward and to think that money was sitting there waiting for us to claim it – I don’t know why we didn’t do it sooner! We have some more claims going through with FRS at the moment and if they are successful the money will come in really handy – we might even get to go on a family holiday abroad next year! Thank you FRS"

Mr. Talbott received £119.80 from his PPI claim from HBOS

"Thank you. A job well done. I never thought anything would come from claiming on a mis-sold PPI but I was proved wrong. It may not be enough to buy a new sports car but it was enough to treat myself to a second hand set of alloy wheels for my MG Midget. Nice one! Many Thanks"

Mr.& Mrs Porter received £2,746.74 from their PPI claim from Lloyds

"I am so pleased I decided to try for PPI. I found FRS very helpful and a pleasure to deal with."

Mr. Parr received £6,656.58 from his PPI claim from Barclaycard

"The service you provided was a very professional & efficient service and very friendly."

Mr. Grant received £825.43 from his PPI claim from Lloyds

"Thank you for everything you have done, would recommend your company to other people."