Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mrs Parr received £132 from her PPI claim from Barclays Bank

Five stars!

"Very helpful company, kept in touch via letters and calls. Thanks for all your help."

What will you spend your settlement money on? "in the pub!"

Mrs Gardiner received £2,263 from her PPI claim from Barclays

Five stars!

"I cannot praise the staff at FRS enough for their friendly help and assistance also your service has been mist impressive. Thank you so much."

What will you spend your settlement money on? Home

Mrs Sztubcka received £672 from her PPI claim from Clydesdale Bank

Five stars!

"Thanks very much for excellent help and service."

What will you spend your settlement money on? Holiday

Mr Haddock received £1,864 from his PPI claims

Five stars!

"I am very happy with FRS for the work that they did on my claim. Well done FRS"

What will you spend your settlement money on? Savings & Home

Ms Pleming received £49.39 from her PPI claim from Santander

Five stars!

"...I have recommended you to two other people. I can only hope they get in touch with you and be as satisfied as I am."

What will you spend your settlement money on? Home

Mr Fowles received £3,372 from his PPI claim from Marks & Spencer Money

Five stars!

"When I was first approached by FRS ..... I thought I should give them a test case and see how they perform....they have performed with confidence and professionalism at all times. Since they were able to obtain PPI from one bank I have instructed them to pursue other businesses...."

What will you spend your settlement money on? Savings

Mrs Devonshire received £515 from her PPI claim from Genworth Financial

Five stars!

"Exceptional service - thank you all for a very friendly but professional service. I would not hesitate to put FRS forward as a brilliant organisation."

What will you spend your settlement money on? Home

Mrs Jones received £109 from her PPI claim from Santander

Five stars!

"FRS have been extremely helpful and thorough in dealing with my claims for PPI. They always kept me informed...and I found FRS an easy, friendly and professional company, trustwirthy and efficient. I would definitiely recommend FRS to people who needed help with their own financial needs."

What will you spend your settlement money on? Savings

Mr Phypers received £202 from his PPI claim from Capital One

Five stars!

"Happy with the service. Kept informed along the way. Hassle free from start to finish."

What will you spend your settlement money on? Holiday

Mrs Seamarks received £395 from her PPI claim from Capital One

Five stars!

"Wow what a first class service, always fast and reliable with such friendly staff on the end of the phone, I always recommend this firm to all my friends. Well done all of you."

What will you spend your settlement money on? Holiday

Mr Whiting received £1396 from his PPI claim from MBNA

Five stars!

"Very good service. Fast, efficient, polite, a jolly good show. Many thanks."

What will you spend your settlement money on? Home

Mr Davis received £847 from his PPI claim from Barclays Bank

Five stars!

"Once again I was very happy with the service I received from FRS. Also the courtesy shown and the speed and efficiency which my claim was dealt with."

What will you spend your settlement money on? Other

Mr Munday received £2,899 from his PPI claim from Lloyds Bank

Five stars!

"Very speedy service with no hassle. Will tell others."

What will you spend your settlement money on? Savings

Mrs Rogers received £3,595.53 from her PPI claim from Genworth Financial

Five stars!

"I have been happy with the service I received from FRS with regards to my PPI settlement"

What will you spend your settlement money on? Home

Mr White received £1186 from his PPI claim from Lloyds Bank

Five stars!

"Having used a previous claims management business who took months to investigate my PPI & finally came back with nothing, FRS contacted myself to try them. Extremely efficient and investigated all my possible PPI claims. Very quick and kep informed on a regular basis. Successful in one PPI claim and still ongoing with others. 5 star service!"

Mrs Devonshire received £1,237 from her PPI claim from Barclays Bank

Five stars!

"I have found FRS to be a pleasure to deal with. At all times very professional but have gone that extra mile to keep me fully informed and answer any queries that I may have had. I wouldn't hesitate to recommend FRS. A big thank you to all the staff I had contact with."

What will you spend your settlement money on? Home

Mr Davis received £119 from his PPI claim from Barclaycard

Five stars!

"I am very happy with the service I received from FRS. Also the courtesy shown and speed with which my claim was dealt with and the overall efficient and courteous service I received was most gratifying."

What will you spend your settlement money on? Savings

Mr Georgiou received £1183 from his PPI claim from Capital One

Five stars!

"Thank you to everyone at FRS for retrieving my mis-sold PPI, I wouldn't have managed this without your help. You made the process very easy and hassle free for me, not to mention how friendly, helpful and professional you've all been. I'm very pleased with the result and will highly recommend you to anyone wanting to make a claim. Great job! Thanks again."

What will you spend your settlement money on? Pay off debts!

Mr Bottrill received £12,328.26 from his PPI claim from American Express Services

Five stars!

"Thank you so much for pursuing this on my behalf and I'd have no hesitation in recommending FRS to friends, family and anyone else that doesn't know me!"

What will you spend your settlement money on? Grandchildren

Mr. Baldwin received £2,747,50 from his PPI claims from HSBC

Five stars!

"A very helpful and efficient company. I had no paperwork to begin with but they proceeded even though the claim was very old (15 years or more). Couldn't be more pleased with the advice and settlement."

What will you spend your settlement money on? Unsure as yet!