What is PPI?

PPI (Payment Protection Insurance) was sold by banks and building societies and brokers together with loans, mortgages, credit cards and finance as a form of cover in case you were unable to repay the lender through accident, sickness or unemployment

The lenders selling the PPI were ignoring the guidelines set out by the watchdog at the time (FSA) and the needs of their customers. Thousands of people found themselves paying for PPI which they didn’t need, want or even know they had.

So far over £21 billion has been paid in compensation and the financial sector has set aside billions more that is still to be reclaimed. This makes it easily the costliest financial mis-selling scandal of all time!

Important notice

Due to the time required to undertake the necessary PPI checks before
the PPI Deadline on 29th August 2019, we are no longer able to take on new clients for Free PPI Checks

You can find information on how to check for PPI on the FCA's website here

Existing customers - please return any outstanding paperwork as soon as possible

Here's what our customers have to say...

  • 9th June 2012

    "Great service, would use again and recommend to anyone. Received more than I thought. Would not have got this amount if it wasn’t for the work FRS did on my behalf. Thank you."

    Mr. S Johnson - Halifax

    Received

    £3,620

  • 11th April, 2014

    "I never would have dreamed that the bank I had been dealing with would have 'pulled a fast one'."

    Mr D Davies - Barclays

    Received

    £28,174

  • 27th May, 2014

    "You have dealt with a lot of claims for me which has been very helpful in improving the standard of living that I have."

    Mrs B Mould - Lloyds Bank

    Received

    £4,699

  • 2nd February 2013

    "Very grateful for what you have achieved for me, I would never have done this myself. Thank you very much."

    Mrs. S Walsh

    Received

    £1,485

  • 27th August 2014

    "I wasn’t going to bother, but I’m glad I did. Everything was sorted very quickly, excellent communication. Very pleased."

    Mrs. M Berrecloth

    Received

    £12,706

  • 19th November 2014

    "For all the staff at at FRS a big thank you for everyone’s help in supporting me through my claims. I found it relaxing and not stressful, it’s greatly appreciated. A big thank you to you all."

    Mrs. P Goddard - MBNA

    Received

    £5,283

  • 20th July 2014

    "The service we received from FRS was first class. The staff are very friendly and extremely efficient."

    Mr & Mrs Lavin - Halifax

    Received

    £1,282

  • 7th March 2015

    "I found FRS to be very good they kept me informed at all times. They treated you very well and when I phoned them the service and information were easy to understand. I would rate this company at 10 out of 10"

    Mr. J H Robinson - Barclays

    Received

    £1,932

  • 7th July 2014

    "I'd never wanted the hassle of dealing with the banks but FRS took all the pain away!"

    Miss M Hayward - Lloyds

    Received

    £1,964

  • 20th July 2015

    "From the start to the end of the process, the whole experience of dealing with FRS was first class. I would recommend them 100%"

    Mr. A Owen - Lloyds

    Received

    £1,130

  • 28th October 2015

    "Was such a large amount and what a great service. Never did I think I would get back so much money. And it was so easy. Thank you all at FRS. A very big thank you."

    Mr. M Grundill

    Received

    £14,487

  • 4th February 2015

    "You have handled the case very professionally with superb correspondence and an excellent outcome, what more can I say, very pleased. Thanks."

    Mr. & Mrs. King

    Received

    £2,522

All figures above show amount calculated after deduction of taxes and fees