Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

Feedback


Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mrs Perry received £530 from her PPI claim from Capital One

Five stars!

"Excellent service. Very friendly advisors on the end of the phone who made the whole process very quick and easy. With a new baby on the way, the money will come in very handy! Will highly recommend FRS to friends and family"

What will you spend your settlement money on? Car

Mrs Hawley received £2,312 from her PPI claim from HBOS

Five stars!

"I was impressed by FRS from the beginning. They were always fast, professional and extremely helpful. I have never done anything like this before and had some concerns but FRS were very helpful and addressed my fears and concerns in a friendly and understanding manner. I would certainly recommend FRS. Thank you."

What will you spend your settlement money on? Car & Savings

Mrs Snedden received £7,084 from her PPI claims from Lloyds Bank

Five stars!

"I found FRS very helpful and easy to talk to on the phone and all the helpful correspondence was good. Was pleased with all the help."

What will you spend your settlement money on? Car

Mr & Mrs Thompson received £1,092 from their PPI claim from Northern Rock

Five stars!

"I kept ignoring PPI phone calls, mail etc until I received correspondence from your company. My wife told me to follow it up even though I'd thought that I would never take out PPI. After a few letters backwards and forwards, to my surprise you managed to redeem a substantial amount of money for us. Thank you again for the professional way the business was conducted."

What will you spend your settlement money on? Home

Mr Eyres received £11,133 from his PPI claims

Five stars!

"Firendly efficient and pleasant company who privided an unexpected but very pleasant outcome.Would recommend, thank you"

What will you spend your settlement money on? Home

Miss Ritchie received £3,587 from her PPI claims from HBOS

Five stars!

"Very helpful and polite"

What will you spend your settlement money on? Savings & home

Mr Bacchus received £1,781.02 from his PPI claims

Five stars!

"Excellent service."

What will you spend your settlement money on? Other

Mr Brown received £4,658 from his PPI claim from RBS

Five stars!

"A first class company, all staff I was involved with were great, really made you feel relaxed and friendly. What is special about your company is how quick you deliver and your customer service is first class. I still can't believe how much money I got back from my PPI claim. I didn't expect that amount. I would have no problem recommending your company to any friends or family who mightbe due PPI. I would like to thank everybody who was involved in my claim."

What will you spend your settlement money on? Savings

Mr Stelling received £325 from his PPI claim from HBOS

Five stars!

"I would not have claimed without your help, thank you for getting my £325 - money I would not have got."

What will you spend your settlement money on? Other

Mr McGivern received £91.58 from his PPI claim from HBOS

Five stars!

"The service provided by yourselves has been excellent. You got PPI back for me where other companies couldn't. Thank you once again"

What will you spend your settlement money on? Home

Mr Menery received £2,165 from his PPI claim from MBNA

Five stars!

"Very good service throughout claim."

What will you spend your settlement money on? Other

Miss Constable received over£2,000 from her PPI claims

Five stars!

"I have been very pleased with the service I had with the company and grateful to receive the money back. Thank you."

What will you spend your settlement money on? Home & Savings

Mr Parker received £8,005 from his PPI claim from Yorkshire Bank

Five stars!

"Excellent outcome, pleasantly surprised at the amount received, great service"

What will you spend your settlement money on? Car & Savings

Mr Evans received over £6,000 from his PPI claims

Five stars!

"FRS have been a great help to me, at first I didn't think I was entitled to any PPI, but I was pleasantly surprised when they managed to win back over £9,000 in mis-sold PPI for me. I would highly recommend this company, thanks FRS!"

What will you spend your settlement money on? other

Miss Cleverley received £796 from her PPI claim from Lloyds Bank

Five stars!

"Thanks for being so helpful and great"

What will you spend your settlement money on? Paying off overdraft

Ms Coombes received £562 from her PPI claim from Lloyds Bank

Five stars!

"You were very polite and very quick, I thought I would have to wait a long time so thank you for representing me."

What will you spend your settlement money on? Savings

Mrs Russell received £6,680 from her PPI claim from Barclays

Five stars!

"Thank you very much for your help with my claim for PPI. I am very happy and amazed with the success and amount I have received and I thank all the team who worked for me. Although I never met you face to face, I was and am very appreciative of your kindness, politeness and respect I have received from you all when I had the pleasure to speak over the phone. I would highly recommend anyone who hasn't already made a claim for PPI to get in touch with FRS immediately, there is no-one better able to help in my opinion. Thanks again."

What will you spend your settlement money on? Holiday & home

Mr Shaw received £88 from his PPI claim from Capital One

Five stars!

"Excellent service, fast payout. I would highly recommend to anyone"

What will you spend your settlement money on? Home

Ms Whyatt received £477.47 from her PPI claim from Barclays Bank

Five stars!

"I am very pleased to receive a cheque for my PPI claim. I didn't expect anything as I do not remember agreeing to any PPI cover, however I was sold PPI in 1990 and had no idea. I received a cheque for over £700 within a few weeks of completing the paperwork. It was a very unexpected, lovely surprise, thank you FRS!"

What will you spend your settlement money on? Savings

Ms Barron received £1,212 from her PPI claim from Barclays Bank

Five stars!

"A first class recovery service for PPi claims. Very fast in sorting everything out for me and excellent contact from them too via text, phone and mail. A* service"

What will you spend your settlement money on? Savings