Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
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Mr Angel received £3,043 from his PPI claims from Barclays

Five stars!

"Very friendly staff, helpful at all times with my claim. My wife is now going to have a free PPI check with FRS. Thanking you all for your help in getting me some money. I will recommend you to my frinds and family. Thanks again."

What will you spend your settlement money on? Savings

Mr & Mrs Rodway received £4,224 from their PPI claim from Barclays

Five stars!

"Well what can we say, you did all the work and we got back money we did not know we were entitled to. Your service was 1st class, you and your staff great people to deal with, the service on the phone great. Many thanks to you all."

What will you spend your settlement money on?

Mr Mcculloch received £427 from his PPI claim from Santander

Five stars!

"I found the process very quick and easy to understand from your paperwork. I was so slow in taking up my PPI claim as I was put off by my friends telling me it would take a year, too much hassle and not worth it!"

What will you spend your settlement money on? Sport Activities

Mr Scott received £204 from his PPI claim from Capital One

Five stars!

"Very easy process, just a couple of forms and a phone call to get things going, even though I didn't get what I originally sought I was still able to get another amount I wouldn't have known anything about. Well worth doing."

What will you spend your settlement money on? Car

Mr Parker received £4,372 from his PPI claims from Barclays

Five stars!

"Sent the form back originally saying to my wife 'if I get £50, it's £50 I never had' so I was quite impressed!"

What will you spend your settlement money on? Savings

Mr Parker received £1,922 from his PPI claim from Barclaycard

Five stars!

"Well impressed with the result, never expected anything"

What will you spend your settlement money on? Holiday

Mr & Mrs Ashton received £3,595 from their PPI claim from Santander

Five stars!

"Brilliant service provided, you got us £3600 that I didn't realise I had even paid out."

What will you spend your settlement money on? Savings

Ms Harries received £811 from her PPI claim from LLoyds

Five stars!

"I cannot thank you all enough for all the help I have been given with my claim. You kept me informed through it all and every telephone conversation I had could not be better everyone so polite and helpful."

What will you spend your settlement money on? Savings & Home

Mrs Hayward received £2,232 from her PPI claim from HSBC

Five stars!

"I was really pleased with this service. If it wasn't for you I wouldn't have claimed for PPI. Nice to have something extra for Christmas"

What will you spend your settlement money on?

Mr Kelsey received £1,909 from his PPI claims from Lloyds

Five stars!

"First Class service from beginning to end. Well worth following up. Concise and clear correspondence by phone and post - excellent overall."

What will you spend your settlement money on? Savings & Home

Mr & Mrs Fisher received £7,561 from their PPI claims from Lloyds

Five stars!

"We are very grateful for all the service you gave us in claiming our PPI and keeping us informed right until our settlement was received. Thank you."

What will you spend your settlement money on? Holiday & Car

Mr & Mrs Martin received £1,389 from their PPI claim from Northern Rock

Five stars!

"First class service considering we didn't have any documents, papers etc. You did it all, thank you was a surprise we got anything at all. Will certainly recommend you."

What will you spend your settlement money on? Savings

Ms Barron received £8,986 from her PPI claims

Five stars!

"FRS gave me a very professional experience claiming back my PPI. Their service is quick,efficient and carried out with due care. All their staff who contacted me were friendly, polite and very helpful. I would recommend their services highly."

What will you spend your settlement money on? Savings

Mr Myles received £625 from his PPI claim from Lloyds

Five stars!

"The service I received by yourselves was exceptional. Every phone call kept me up to date with how my claim was progressing. Every person I spoke to was polite and very helpful. My overall experience with FRS was first class and would have no hesitation in using you again."

What will you spend your settlement money on? Savings

Mr Moore received £4,995 from his PPI claims

Five stars!

"Very good, excellent"

What will you spend your settlement money on? Savings

Ms Campbell received £1,585 from her PPI claims

Five stars!

"Thank you for helping us to get our claim for PPI it is very much appreciated. It will help us to pay a few bills."

What will you spend your settlement money on? Other

Mr Kelsey received £355 from his PPI claim from Lloyds

Five stars!

"Thank you for an excellent service. Many firms contact you about PPI etc but you never think that you could have a claim. You have certainly proved that it is well worth enquiring into past loans etc. I had no idea that I could be, and was, entitled to compensation."

What will you spend your settlement money on? Holiday

Mr Miller received £538 from his PPI claims

Five stars!

"FRS have been efficient, honourable, swift and comprehensive. I could not have reclaimed lost money without their insight. Worth the 30% service charge."

What will you spend your settlement money on? Savings

Ms Webster received £1,003 from her PPI claim from Lloyds

Five stars!

"Fantastic, quick and easy service to access"

What will you spend your settlement money on? Home

Mr Bell received £901 from his PPI claim from Natwest

Five stars!

"From the first contact by FRS I couldn't fault the commitment to the customers...thanking all the staff for their good work."

What will you spend your settlement money on? Home