Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mr Quinlan received £1,225 from his PPI claim from Barclaycard

Five stars!

"Quick efficient and thorough enquiries made some historic claims come to light that had long been buried. FRS aptly named."

What will you spend your settlement money on?

Mr Brunning received £5,780 from his PPI claim from Royal Bank Scotland

Five stars!

"I will certainly recommend you to friends and others, the service I received was 1st class and the rewards were great"

What will you spend your settlement money on? Home

Mrs Finch received £7,290 from her PPI claim from Barclaycard

Five stars!

"Most helpful and efficient service in respect of my claims"

What will you spend your settlement money on? Home

Mr Adams received £880 from his PPI claim from Barclays

Five stars!

"Great service thanks, very pleased as I didn't know I had more PPI, once again thank you."

What will you spend your settlement money on? Home

Mrs Mower received £176 from her PPI claim from Lloyds Bank

Five stars!

"Thank you for our 1st successful claim and the promptness with which it was dealt with. Thank you also to your wonderful staff for their politeness and efficiency"

What will you spend your settlement money on? Home Decorating

Mrs Young received £3,062 from her PPI claim from Yorkshire

Five stars!

"I was always treated with patience by your helpfull staff when telephoning with my numerous queries regarding the claims. I would certainly recommend your company for the efficient service you provide"

What will you spend your settlement money on? Savings

Mr Donaghy received £1,799 from his PPI claim from American Express

Five stars!

"Very efficient and professional, kep me up to date all the way through process"

What will you spend your settlement money on? Savings

Mr & Mrs Swales received £3,832 from their PPI claim from HSBC

Five stars!

"Very happy with your service, lovely amount of money that wasn't expected. Would definitely recommend FRS to friends and family and would like to say a big 'thank you' for your professional service"

What will you spend your settlement money on? Savings

Mr Ambridge received £6,321 from his PPI claims from First Direct

Five stars!

"Something I would not have done on my own and did not expect to get as much as I did and although charges are 30% I consider this to be reasonable because otherwise I would not have claimed and it would only be the banks keeping the money. Thank you and hopefully you will have more success on my other claims"

What will you spend your settlement money on? Savings

Miss Piper received £1,131 from her PPI claims from Welcome Finance

Five stars!

"I cannot fault the service your team have given me, always polite and helpful throughout the procedure and I have been kept informed by phone or letter. I have already given your number to family and friends as I don't think they could get a better service anywhere else."

What will you spend your settlement money on? Home

Mr Thompson received £442 from his PPI claim from MBNA

Five stars!

"Thank you for your quick response to my PPI claim as I had no idea what to look for and you did all the technical leg work which would be very time consuming for me to do. Whilst it is not a vast amount of money, it is pleasing to get back charges put on people's accounts that they are not made aware of, it is not what I call good practice therefore I wish you well in all your work to get people what they are entitled to, Justice."

What will you spend your settlement money on? Home

Miss Giles received £5,063 from her PPI claim from Yorkshire Bank

Five stars!

"The service I have received from FRS has been excellent, from the customer service representatives on the phone to the paperwork sent through to me. I would definitely recommend the services to all my friends and colleagues."

What will you spend your settlement money on? Savings

Mr Becket received £574 from his PPI claim from Santander

Five stars!

"I could not believe how fast and professional your service was from first phone call til completion. First class service excellent"

What will you spend your settlement money on? Holiday

Mr Hammond received £9,799 from his PPI claims from Barclays

Five stars!

"Overall the service was efficient, the staff were polite and helpful. I would recommend other people to FRS"

What will you spend your settlement money on? Home

Mr Millman received £5,188 from his PPI claims from Natwest

Five stars!

"Excellent service, I didn't think that I would get anything, FRS claimed a sizeable amount and I was awarded it in full. Thanks FRS well done!"

What will you spend your settlement money on? Home

Mr Sweet received £1,930 from his PPI claim from Barclaycard

Five stars!

"Very pleased with the services. Thanks very much - I think the wife will spend most of it lol!"

What will you spend your settlement money on? Holiday (and a few pints)

Mrs Wakenell received £11,281 from her PPI claim from MBNA

Five stars!

"Thank you so much for sorting out my 2 claims your company did for me...the star was a guy called Rob"

What will you spend your settlement money on? Home

Mr Smith received £3,890 from his PPI claim from Capital One

Five stars!

"What a great service, I had no idea I was entitled to any payment. Fast no hassle easy thanks very much"

What will you spend your settlement money on? Home

Mr Burrows received £1,243 from his PPI claim from Natwest

Five stars!

"At first I was very sceptical of any firms claiming to work for free on my behalf. When it was confirmed that there would be money owed to me, I was only too pleased to pay FRS their fee for their hard work in getting the cash reimbursed from my bank. The windfall amount is a welcome bonus especially at this festive time of year"

What will you spend your settlement money on? Holiday

Mr Brooke received £1,265 from his PPI claims from Aviva

Five stars!

"The people at FRS have been an absolute pleasure to work with, nothing was ever too much trouble for them. They always kept me informed and thanks to them we can at least clear the outstanding bills and enjoy Christmas"

What will you spend your settlement money on? Savings