"Excellent service, the problem usually with such a claim is the 'not knowing the details' - it was never a problem because on the phone, I would hear "oh it does not matter, we'll find it". Always your representatives were friendly, patient and efficient"

What will you spend your settlement money on?

"Thank you for claiming back money which I would not have known about, if you had not looked into it for me. Your services are extremely good."

What will you spend your settlement money on?

"We have wondered for some time if there was any mileage in checking out the possibility from this particular source but have always been at a loss as to how to start the proceedings. Your letter some months ago appeared to be the ideal solution - and indeed it was...the way you have carried out our wishes to receive this particular recompense has been commendable. The speed and professionalism of your operation was excellent and, as you can gather, we are delighted with the final outcome."

What will you spend your settlement money on?

"When I decided to see if I could claim any PPI my expectations were very low. However thanks to your excellent service you won the claim, with the proceeds I can take a holiday and spend the balance on home and garden improvements."

What will you spend your settlement money on? Holiday & Home

"I am very pleased how you handled my claim I thank you so much."

What will you spend your settlement money on? Home

"I was very happy with the service I received. If your literature hadn't come through the door, I would never have claimed any money back, as the procedure is far too complicated for me to work out what to do. I was able to pay my overdraft off, buy a new stair carpet and save some money."

What will you spend your settlement money on? Holiday & Home

"May I say thank you to all at FRS for everything in relation to my PPI claim. Staff were a delight to deal with and very professional at all times"

What will you spend your settlement money on? Holiday & Home

"Very impressed. Great customer service. Found cash I had written off for me."

What will you spend your settlement money on? Savings

"I would just like to say a big thank you to all the staff at FRS for claiming back my PPI for me. You did all the hard work for me and I ended up with the cash. You are a professional company which shows in your staff who are always very polite and to me caring, when they phone they don't make you feel uncomfortable and for once you can actually understand what they are talking about."

What will you spend your settlement money on? Savings

"Excellent service, since their first letter arrived I thought OK why not let them try (as I could do with the cash - if any was to come my way). I was nervous at first, could I remember who I had finance with, but they professionally talked me through it. When the cheque arrived so quickly I couldn't believe it, I said a prayer of thanks, to me it was a miracle."

What will you spend your settlement money on? Savings

"We found FRS to be very professional in their handling of our claim. Where we had received a negative response from HSBC, who declared that we had no valid claim, FRS in a matter of weeks informed us that we would be receiving a settlement in the region of £6500. Thank you for all your efforts and the way you kept us informed. Without FRS help we would have not received a settlement of any kind"

What will you spend your settlement money on? Home

"I'm so pleased I went with FRS to reclaim my PPI..once you give them your claim you're not constantly badgered with unnecessary paperwork, letters or telephone calls and if you want to know how your claim is progressing, you make that telephone call and their polite staff are always on board to let you know how things are coming along"

What will you spend your settlement money on?

"Never thought we had paid for any PPI so thank you for monies received which we would never have tried to claim ourselves."

What will you spend your settlement money on? Home

"I had put off claiming for a long tome as I didn't feel I could cope with the stress, but need not have worried as you did a great job. I am buying a wheelchair with the money so I can get on with living a more active life."

What will you spend your settlement money on? Wheelchair

"It has been first class throughout the entire process, always kept up to date with information quickly and accurately. Telephone calls were excellent and friendly and a successful outcome which we are very pleased with."

What will you spend your settlement money on? Savings

"Received an intro letter from FRS about PPI. I had ignored others as repetitive and maybe just a waste of time. However in this case, the reply was so simple I filled it in and posted it off. FRS identified two cases and within a couple of weeks made two payments to me which I hadn't really been expecting. These people are fast, effective and take their work to a different level of success"

What will you spend your settlement money on? Home

"From the very first contact, exceptional service, pleasant staff to talk to. Correspondence always clear of what stage claim at"

What will you spend your settlement money on? Savings

"We thought about claiming our PPI but didn't know how to go about doing so. Then we received your letter in the post. We sent the paperwork back. You have worked hard to claim our PPI back from Woolwich. We would like to say thank you."

What will you spend your settlement money on? Home

"I am so pleased that you could help me get what was taken from me. I have had another company look for me two years ago but they could not help me"

What will you spend your settlement money on?

"I contacted FRS on the 'off' chance I would be and could be entitled to a PPI refund. I was amazed to receive £445 after fees. The service was really efficient and easy"

What will you spend your settlement money on? Car