Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

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Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mr. Brown received £1,169.29 from his PBA claim from Lloyds Bank

"I would like to thank FRS for the service you have provided without causing me any hassle at all, two quick phone calls and I received a payment for £1169.29 which was totally unexpected. I am now booking a two week holiday in the sun, how wonderful. Thank you very much."

Mrs. Edwards received £951.32 from her PPI claim from LLoyds Bank

"I was really pleased with the way FRS dealt with my case, they kept me informed all the way through this claim. I would not have been able to do this myself as I had no paperwork left. Thank you for dealing with this on my behalf."

Mr. Turton received £1,164.42 from his PPI claim from Lloyds

"When I first started the ball rolling for my PPI claim (after hearing that credit cards had PPI attached to them) I would have bet a weeks wages that I would get nothing. Thanks to FRS I am now £6600 better off with more compensation possibly to follow. Contacting FRS is the best thing I have ever done and would recommend them to everyone. Apart from reading some paperwork they’ve sent and signing on the dotted line all I’ve done is sit back and let them do all the work. Well done and thank you FRS."

Mr Dickson received £4,112.63 from his PPI claim from Lloyds

"I found that your company and staff were most helpful and professional in the matter for my claim ...and I would recommend your company to any of my friend or other family members. May I thank you for all your help in this matter and for it being concluded so quickly."

Mr Williams received £1,274.02 from his PPI claim from Natwest Loans

"Very helpful, no hassle, no pressure, explained process clearly, simplified process for me. Many thanks."

Mr Lowson received £4,513.12 from his PPI claim from HBOS

"FRS represented me in the above claim and gained a generous settlement. At all timed they were efficient, polite and kept me informed throughout. I therefore recommend them in this area."

Mrs Delieu received £6,558.07 from her PPI claims

"At all times your agents were very polite and professional. I received regular updates and telephone calls were received when promised. The process was painless for me. I have passed your contact details to friends and family. "

Mr. M Grundill received £14,487.67 from his PPI claim from HSBC Bank

“Was such a large amount and what a great service. Never did I think I would get back so much money. And it was so easy. Thank you all at FRS. A very big thank you. This was something I never knew I was owed. Thank you so much”

Mr M. Elwell received £3,334.85 from his PBA claim from Lloyds Bank

"I did not think I would get my money back from Lloyds Bank. I found the team very helpful to me."

Mrs & Mr Chadwick received £1,315.66 from their PBA claim from HBOS

" I was a bit sceptical when applying .. but your company put my mind at rest. You were very professional and efficient and kept us informed every step on the way, which made it quite easy. Thank you very much for all your help."

Mrs & Mr Edgar received £1,179.22 from their PBA claim from HSBC Bank

"FRS is a very good firm to deal with, extremely helpful, very efficient, always polite when dealing with you. We would recommend them to anyone trying to claim PPI’s etc. Our experience with FRS has been great – trouble free and no hassle. Thank you."

Mr A Douglas received £5,046.35 from his PPI claim from Sainsburys Bank

"Financial Recovery Solutions acted promptly and efficiently in management of my claim. I have no hesitation recommending their services."

Mr. S H Willis received £1,929.92 from his PPI claim from The Funding Corporation

"I have used FRS on two occasions having been recommended their services by a work colleague. On both occasions FRS have been able to resolve my PPI compensation claim. The process was efficient, easy to understand and with regular updates. All the staff I spoke to were polite, courteous and helpful. FRS offers a full service that I would recommend to all."

Mr. D Tait received £478.32 from his PPI claim from HBOS

"A brilliant company that kept me informed of what was going on throughout the process. Would recommend this company to anyone, very professional and a pleasure to do business with."

Mr. A Owen received £1,130.78 from his PPI claim from Lloyds Bank

"From the start to the end of the process, the whole experience of dealing with FRS was first class. I would recommend them 100%."

Mr R Smith received £1,515.89 from his PPI claim from Barclaycard

"FRS is a very efficient and a very determined operation who to to bend over backwards to ensure you receive a positive outcome to your claim. If you want your money back, this is the organisation to do it. Thank you very much FRS."

Ms. G Gledhill received £11,496.35 from her PPI claims

"Thanks to the FRS team, I was repaid the above sum along with others on mis sold PPI. FRS dealt with my claims in a totally, open, professional way. They kept me informed, answered my queries and guided me regarding documentation etc… I would recommend FRS because of their supportive attitude and the fact I was clueless how to go about claiming PPI not to mention the fact I did not realise I was owed any and how much! So again thank you to the team at FRS."

Mrs. C Robinson received £534.58 from her PPI claim from Santander

"Just to say a big THANK YOU, for helping me with my claim. If you had not contacted me on this matter I would have never know I was due a claim. This was a loan from Santander I’d completely forgotten about. So again, I say a very big thank you."

Miss A Hodge received £1,438.04 from her PPI Claim from Ulster Bank

"I had not expected to get a repayment for my PPI but FRS was very efficient at every point in the process. I have received a very pleasant amount and would recommend letting FRS pursue mis-sold PPI to anyone who feels that they may have a case."

Mrs. L Staples received £4,576.13 from her PPI claims from Lloyds Bank

" Thank you for your professional, kind and understanding time. Nobody wants to have lengthy phone calls but how rewarding they can be! A few forms and a few calls and wow - Thank you very much!"