Customer Reviews


We are proud to have so many fantastic reviews from our happy customers. The feedback we receive helps us to make sure we keep providing the best service that we can.

We put the reviews we receive on here so you can see why so many people choose us and the difference the claims can make to people.

Five stars!

We have been rated 5 stars by our customers

Figures shown after the deduction of our fees and any applicable taxes

Feedback


Have you used FRS for a claim?
We'd love to hear from you!

We may use extracts of your testimonial on our website or marketing materials and by submitting this form you are providing us with your authority for us to do so. We shall never disclose confidential information such as address, date of birth, etc.

Mrs. Mosely received £572.00 from her PPI claim from Santander

"I used this firm because they did not cold call. They were efficient, informative and kept me up to date with what they were doing and what would happen next."

Mrs. Skeates received £657.21 from her PPI claim from HBOS

"I would recommend FRS to anyone needing assistance to recover finances that rightly belong to them. I never imagined I would get my money back from so many years ago, especially as the company concerned had been bought out"

Mrs. Sharman received £1,311.51 from her PPI claims from Lloyds Bank

"Thank you for anything you did for me. I would not have known what to do first to investigate me being mis-sold PPI."

Mrs. King received £1,280.45 from her PPI claim from HSBC

"Thank you for your lovely surprise cheque of £1,823.21 from my mis-sold Payment Protection Insurance, Job Well done. I will use my money for a cruise holiday."

Miss Moor received £3,188.38 from her PPI claim from HBOS

"A very quick professional service – staff always polite and helpful."

Mrs. Macgahon received £735.79 from her PPI claim from Bristol Street First

"Thank you for making this claim easy for me. I would not have claimed without your help"

Mrs. Owen received £1,555.45 from her PPI claims

"Very happy with service, hassle free obtaining the PPI due. You had success where another company had failed."

Mr. Burgess-Carabini received £2,016.09 from his PPI claim from American Express

"I could not be happier with the way FRS have handled the matter on my behalf. I am so pleased."

Mrs. Johnson received £2,052.74 from her PPI claim from Natwest Credit Cards

"Many thanks to the help and advice given with fast and prompt service. It has made a great difference to me. I am able to have my small garden planted out by a professional gardener."

Mr. Roberts received £10,089.06 from his PPI claims

"Your staff were extremely helpful and courteous. They explained everything very clearly and were very understanding when it came to answering my questions as I was apprehensive at the start as I did not know what I was doing. You have maintained regular contact with me to keep me informed of any progress. I would recommend your company to anyone needing help with PPI and have given your phone number to eight people who will be contacting you with potential claims."

Mr. Wardle received £4,518.69 from his PPI claim from Lloyds Bank

"FRS worked with efficiency and diligence. The staff were helpful and kept me well informed and achieved a superb outcome. A payment!"

Mr. Hynd received £2,279.16 from his PPI claim from HBOS

"I must congratulate your company on the way the claim for mis-sold PPI was handled, especially in such a short space of time. In respect that all was done I couldn’t be more pleased. Thank you again."

Mrs & Mr Moseley received £1,012.78 from their PPI claim from HBOS

"The process was made easy for us and the outcome was swift – so glad we said yes!"

Mrs. Ayling received £733.54 from her PPI claim from Lloyds

"I was delighted with the professional way you dealt with my claim for mis-sold payment protection insurance. I could never have achieved the success you did by trying to deal with the matter myself. I had nothing to do and you very efficiently took on my case. Everything was straight forward and explained to me every step of the way. Thank you so much for the excellent outcome."

Miss Scott received £364.32 from her PBA claim from Santander

"I just wanted to say ‘Thank you FRS’ for your very prompt and professional service, in retrieving this settlement for me. I am truly grateful, very many thanks."

Mrs. Wooldridge received £11,577.86 from her PPI claims

"Excellent service with results beyond our expectations. Thank you"

Mr. Pitman received £1,214.12 from his PBA claim from Lloyds Bank

"I was very happy with the work that you did for me. You kept me informed at every stage. With a good result at the end."

Mr. Mayer received £263.10 from his PPI claim from Lloyds Bank

"FRS conducted themselves most professionally throughout. Courteous prompt and efficient. They did not ask me to do anything, highly recommend."

Mr. Barclay received £4,607.04 from his PPI claim from HBOS

"No fuss or hassle FRS did all the work and claimed back over £7000 on my behalf for mis-sold PPI."

Mr. Sargent received £332.69 from his PPI claim from Lloyds Bank

"Very professional, very easy all the work done for me. Well worth every penny. Who doesn’t like money for nothing!"